Refund and Returns Policy
Trusted printer supplies and straightforward service, making it easy to find the right cartridges for your business.
Refund Policy
We have a 30-day return policy, which means you have
30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition
that you received it, unworn or unused, with tags, and in its original
packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at
SALES@THEOFFICEDESK.COM
.
If your return is accepted, we’ll send you a return shipping label,
as well as instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at
SALES@THEOFFICEDESK.COM
.
Damages and issues!
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
- No minimum order
- Net 30 available
- Free recycling
Exchanges & Refunds
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
"Our record speaks for us"
We have many proven track records. Our customers trust the quality of our products, the swiftness of our delivery, our competitive pricing, and our friendly and professional customers’ relations. We have been the solution to many businesses’ printing materials’ needs. We have made many customers happy, we will keep adding more to the number.